FAQ

Where is our location?

Our headquarters are located in Dubai, and we offer smartwatch services worldwide. Our main office addresses are in Dubai, Guangzhou, and Shenzhen. If you need to visit us, please contact us by sending an email to [email protected].

How to place an order?

Our website is still in its early stage of development and does not currently support online payments. Our development team is working hard to implement this feature, and we will support online payments in the future. If you need to place an order, please contact our sales manager, and our sales team will be ready to assist you at any time.

How to register, how to log in, and how to change password?

How to register? Click on the "User Icon" on the top right corner of our website homepage. Fill in your personal information, including your email address and password. Read and agree to our terms of service and privacy policy. Click the "Register" button. How to log in? Click on the "Log in" button on our website homepage. Enter your email address and password. Click the "Log in" button. How to change password? After logging in, go to "My Account" page. Click on the "Change Password" button. Enter your current password and new password, and confirm the new password. Click the "Change Password" button to save changes.

The question is about website terms and conditions, how to contact us, and cooperation opportunities？

Regarding Website Terms: Please visit our website's "Privacy Policy and User Service Agreement" page. Regarding Contact Us: If you need help or have any questions, please contact us through our website contact page ([email protected]). Our customer support team will reply to your email as soon as possible. Regarding Partnership Opportunities: If you have any partnership opportunities related to our business, please contact us through our website contact page ([email protected]). We will respond to your email promptly, provide all resources to serve you, and discuss partnership matters with you.

How to submit a question, how to contact customer support, and related solutions in website FAQs?

How to submit a question? You can contact us through our website contact page ([email protected]). Please describe your problem as detailed as possible, and our customer support team will reply to your email as soon as possible and provide relevant solutions. How to contact customer support? If you need help or have any questions, please contact us through our website contact page ([email protected]). Our customer support team will reply to your email as soon as possible and provide relevant solutions. Relevant solutions? Our customer support team will provide relevant solutions according to your problems and offer support and assistance. We also provide some common questions and solutions in our website FAQ to help you solve problems more quickly.